Privacy policy
Last Updated: May 2026
We Never Sell Your Data
It's simple. We do not sell your personal information to third parties.
Information We Collect
When you visit our website, create an account, place an order, subscribe to our emails, or contact us, we may collect:
Personal Information
- Name
- Email address
- Mailing address
- Billing address
- Phone number
- Account information
- Purchase history
- Customer service communications
Payment Information
Payments are processed through secure third-party payment providers. We do not store complete payment card information on our servers.
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Website usage data
- Cookies and similar technologies
How We Collect Information
We collect information when you:
- Visit our website
- Create an account
- Place an order
- Subscribe to our email list
- Contact customer support
- Participate in promotions or surveys
- Submit information through forms on our website
How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and customer experience
- Respond to inquiries and requests
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send marketing communications if you have opted in
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
- Remember shopping cart contents
- Save user preferences
- Analyze website traffic
- Improve website functionality
- Measure advertising performance
You may disable cookies through your browser settings. Certain features of the website may not function properly if cookies are disabled.
How We Share Information
We may share information with trusted third parties that assist us in operating our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Email marketing providers
- Analytics providers
- Advertising and marketing platforms
We may also use third-party advertising, analytics, and email marketing services, including platforms provided by Google, Meta (Facebook), and Klaviyo, to help measure website performance, improve customer experience, analyze website traffic, and communicate with customers who have opted in to receive marketing communications.
These service providers may access information only as necessary to perform services on our behalf and are expected to maintain appropriate safeguards to protect your information.
We may also disclose information:
- To comply with applicable laws, regulations, legal processes, or governmental requests
- To enforce our policies, agreements, and terms of service
- To investigate fraud, security incidents, or unauthorized activities
- To protect the rights, safety, property, and security of Firewalker Kava, our customers, or others
We do not sell your personal information to third parties.
Data Security
We implement commercially reasonable safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
These measures include:
- SSL encryption
- Secure payment processing
- Restricted access to customer information
- Security monitoring and vulnerability management
While we take reasonable precautions, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only as long as reasonably necessary to:
- Complete transactions
- Provide customer support
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Maintain accounting and business records
Your Privacy Rights
Depending on your state of residence, you may have rights regarding your personal information, including the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information where permitted by law
- Request a copy of your information
- Opt out of certain marketing communications
To exercise these rights, please contact us using the information provided below.
California Privacy Rights
California residents may have additional rights under applicable California privacy laws.
California residents may request information regarding the categories of personal information collected, used, disclosed, or processed by Firewalker Kava.
California residents may also request access to, correction of, or deletion of certain personal information, subject to applicable legal exceptions.
To submit a privacy-related request, please contact us using the information provided in the Contact Information section below.
Do Not Track
Our website may not respond to all browser-based Do Not Track signals.
Children's Privacy
Our website is intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children under the age of 13.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of third-party websites.
Business Transfers
If Firewalker Kava is involved in a merger, acquisition, financing, reorganization, asset sale, or similar business transaction, customer information may be transferred as part of that transaction, subject to applicable law.
Email Communications
Customers may receive emails related to:
- Orders and shipping updates
- Account activity
- Customer service communications
- Promotions and special offers
- Company news and announcements
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will become effective upon posting to this page.
The date at the top of this policy reflects the most recent revision.
Contact Information
Firewalker Kava
Email: firewalkerkava@gmail.com
Address: 2100 Dennis St, Jacksonville, FL, 32204