Refund Policy

How to Return an Item

To return an item, it must be in its original, unused, unopened condition, except in cases of manufacturer defects. Returns must be initiated within 30 days of your purchase.

To request a refund, please email us at firewalkerkava@gmail.com.

Ship your return to:

Firewalker Beverages LLC
Returns Department
Tracking #
13245 Atlantic Blvd Unit 4 Box 410
Jacksonville, FL 32225

Include a signed letter stating the reason for your return and the original receipt with your package.

Return Exceptions

Opened consumable items cannot be returned. Refunds are issued only for unopened items, and shipping costs are non-refundable.

Exchanges

Unopened items in their original condition can be exchanged for another product of equal or lesser value or for store credit.